Refund policy

Returns

All sales are final. Returns are not accepted at this time.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You contact us at Creamfluffsplush@gmail.com.

Cancellations and Refunds

I will accept cancellations on a case by case basis up to 24 hours after sale. If a cancellation is approved, you will receive a full refund on your original payment method. This only applies to ready to ship items. Custom orders are non refundable.

Exchanges
No exchanges accepted at this time.